🎬 Is Netflix Down or Having Problems Today?

About Netflix status

Netflix is the leading subscription streaming entertainment service, bringing films, TV series, documentaries, and games to hundreds of millions of households worldwide. Outages usually present as specific numeric error codes, playback failures ("We're having trouble playing this title"), or account login issues.

Because Netflix utilizes distributed Open Connect Content Delivery Networks (CDNs) embedded inside local ISPs, disruptions can occasionally be isolated to certain broadband providers or countries while functioning normally elsewhere.

We monitor Netflix web servers every minute and correlate user reports to help you identify whether problems stem from Netflix or your home network.

How to troubleshoot Netflix issues

1. Note the specific error code displayed on screen (e.g. NW-2-5, UI-800-3) — identical codes on multiple devices suggest an outage, while code on a single device indicates local client settings.
2. Restart your smart TV/streaming box and home Wi-Fi router to clear cached network routes.
3. Test Netflix on another device (such as your phone via cellular data) to isolate your home internet.
4. Review our status page before contacting customer care; your subscription and profile data are safe during outages.

How do we determine Netflix's status?

The status you see is derived from two combined data streams:

• Automated health checks — Our servers perform direct connectivity and latency checks to Netflix every minute and log response times.
• Community reports — Visitors experiencing problems can report outage categories: cannot access, extremely slow, login failure, app crashes, or other.

If the number of reports in the last 15 minutes spikes significantly above the daily baseline, the status escalates to "Possible Issues" or "Outage" even if automated pings still succeed. This reflects how major outage trackers operate: web servers may reply while primary customer services are down.

Check history over the last 24 hours

Last 24-hour uptime for Netflix: 98.8%. Below are recent abnormal check logs (up to 10 entries):

Time	Status	Response
10/15/2026, 5:10:43 PM	🔴 No response	607 ms

Netflix having issues but status here shows normal?

Service outages are frequently localized: problems may stem from your cellular provider, home Wi-Fi, regional DNS, or an outdated app version. If you are confident Netflix is having an outage while status here shows green, report it via the Report Outage button on the dashboard — your report is factored in immediately to assist fellow users.

Frequently Asked Questions

Why does Netflix say "Cannot connect to Netflix", is the service down?
This notification can originate from Netflix servers or your local network. Check status here; if normal, restart your home router and re-test connection.

Why did my watch history and profile avatars disappear after logging in?
Profile metadata can fail to synchronize during backend database updates. Your history is stored securely; log out and log back in once service fully stabilizes.

How quickly is this page updated?
Automated health checks run every minute and results are pushed in real time (SSE) to the dashboard without requiring a page reload.

Is XP Down Detector affiliated with Netflix?
No. We are an independent status monitoring service and are not affiliated with Netflix or its parent companies. See our disclaimer.